Terms and Conditions

Introduction.

We value and protect both your safety and ours at every stage of our collaboration, while providing high-quality services. For Medyk Läkartjänster AB, understanding, mutual respect, and adherence to specific principles of cooperation are our top priorities.

In these Terms and Conditions, i.e., (TERMS AND CONDITIONS FOR THE PROVISION OF ELECTRONIC SERVICES BY THE CORPORATION Medyk Läkartjänster AB, for users of the website and sales platform, dated 01.0.62026), we set forth our terms and conditions, security provisions, and other relevant provisions. In order for Medyk Läkartjänster AB to conduct business and provide services, we must, above all, carry out all activities in strict accordance with the letter of the law (Legalism). Medyk Läkartjänster AB complies with legal regulations and social norms, regardless of the circumstances. These terms and conditions apply to all purchases and orders placed via the website or sales platform www.drschirmer.com , and this applies in particular to: (the e-learning course(s) made available to the customer ONLINE regarding aesthetic medicine treatments). By placing an order, you confirm that you have read and accept these terms and conditions.

When we say “Medyk Läkartjänster AB,” “we,” “our,” or “us,” we mean Medyk Läkartjänster AB, Bankgatan 15A, 223 52 Lund, Sweden. Company registration number: Org.nr: (559064-8233), Original VAT Number SE559064823301, the company responsible for these Terms and Conditions and the other provisions that form an integral part of these Terms and Conditions.

When we say “website,” “sales platform,” or “service,” we mean all of our web pages and subpages, applications, and other services provided by Medyk Läkartjänster AB, which you can explore by visiting our “website,” “sales platform” at www.drschirmer.com.

§1 Definitions

Most importantly, the terms used in these Terms and Conditions have the following meanings.

1. Seller (Organizer – Owner). The owner of the website and sales platform named www.drschirmer.com is Medyk Läkartjänster AB, Bankgatan 15A, 223 52 Lund, Sweden. Company registration number. Org. No.: (559064-8233), Original VAT Number SE559064823301, operating in Sweden (SE).

2. Buyer (Customer). This refers to any purchasing entity that is a natural person, a consumer, or a business.

Additional terms used in these Terms and Conditions have the following meanings:

A service or transaction consisting of placing an order and accepting the terms of sale set forth in these terms and conditions applicable to the specific service or services.

A website, sales platform, and service owned by Medyk Läkartjänster AB, available at www.drschirmer.com, used to present the company, its brand, product(s), and service(s).

A Customer is (1) a natural person, or (2) a legal entity acting through an authorized representative, or (3) an organizational unit without legal personality but granted legal capacity by law, possessing full legal capacity. If the Customer is a natural person with limited legal capacity, they undertake to obtain the legally valid consent of their legal representative to enter into a contract for the provision of the Service(s) or a sales contract and to present such consent upon the seller’s request.

A consumer is a natural person who enters into a legal transaction with a business entity that is not directly related to the consumer’s business or professional activities.

Customer Account: a functional system tool that allows users to register in the company’s system using a unique username (Login) and password provided by the Customer. A set of resources within the seller’s IT system that allows the Customer to use additional features of the online store or sales platform. The Customer gains access to the account using a username and password. The Customer logs in to their account after registering on the online store or sales platform. The account allows the Customer to save and store their address information for the shipment of Products and/or the provision of a service or services, as well as to access their order history, payment history, active subscriptions, and other information made available by the seller.

The price, specified in Swedish kronor (SEK) and/or the intra-Community currency (EUR). The net and/or gross (including tax) amount due to the seller for the transfer of ownership of the product and/or service(s) to the Customer in accordance with the distance sales contract. For physical products, the price(s) do not include delivery costs, unless the terms and conditions in effect at the time state otherwise.

Shopping Cart, a functional system tool made available to every Customer who uses the service(s) of the online store or sales platform, designed to enable the Customer to easily place an order for one or more Products and/or order a service(s), occasionally enter discount codes to reduce the price in accordance with the terms set forth in separate promotional campaign terms and conditions, and view a summary of the price(s) of individual Products and/or services for all items combined (including any shipping costs). The shopping cart also allows the Customer to set and modify order details, in particular the quantity of products and/or service(s) ordered, the shipping address, billing information, shipping method, and payment method. Through the shopping cart, the seller may send the Customer an email regarding products remaining in the cart or a transaction payment that failed or was rejected by the payment processor (transaction email). The shopping cart collects the products and/or service(s) selected by the Customer that constitute the subject matter of the sales contract. Within a single order, more than one offer to enter into a sales contract between the seller and the Buyer may be submitted.

Login, username, or customer name provided as part of the online store’s or sales platform’s operations when creating a customer account.

A product available in an online store or on a sales platform is a movable item that is the subject of a sales contract between the customer and the seller, upon payment to the seller.

Terms and Conditions: This document sets forth, among other things, the rules for entering into a sales agreement or agreements, as well as the rules for the provision and use of services made available by the seller through the online store and sales platform to users and customers. The Terms and Conditions define the rights and obligations of the user—including the Customer—and the seller with respect to services provided electronically. These Terms and Conditions contain a number of provisions and other information, including, among other things, those regarding the provision of services electronically.

Online Store, a website operated by the seller (the Company), with English (ENG) as the primary language, as well as other languages, including Swedish (SE). Online information portal and sales website.

A product page, a page on an online store or sales platform that provides detailed information about a product or products and/or a service or services.

Content and/or materials, including text, graphics, or multimedia elements (e.g., information about services, products, product photos, promotional videos, descriptions, comments), including works as defined by the Act on Copyright and Related Rights, as well as images of individuals, which are posted and disseminated as part of communications by the online store or sales platform by the seller, the Customer, or any other person using the website or sales platform.

Sales Agreement, A sales contract, as defined by law, concerning the sale by the seller to the Customer in exchange for payment of the price plus any additional fees, including shipping costs, the terms and conditions of which are set forth, in particular, in THESE terms and conditions/provisions. The sales contract is concluded between the Customer and the seller using means of distance communication, following the seller’s acceptance of the order in accordance with the terms set forth in the terms and conditions. The sales contract specifies, in particular, the product and/or service(s), main features, price, shipping costs, and other material terms. Each product line, product, service, and/or services related to a product are the subject of a separate sales contract. The seller, within the framework of the online store’s functionality or sales platform, may—for objective (factually justified) reasons, may stipulate that only one contract may be concluded for several Products and/or service(s) due to a direct connection between the products and/or service(s), e.g., (Promotional Set, as specified in the separate terms and conditions of the Promotional Campaign).

An electronic service, the provision of a service or services electronically, as defined by law, by the seller to the Customer via an online store or sales platform, in accordance with the service agreement, to the extent that such services are provided by the seller. The provisions governing the use of these services are set forth in the terms and conditions regarding the provision of services by the seller.

A user, a visitor, or an individual browsing the resources of the website, online store, or sales platform.

An order— a declaration of intent by the Customer expressing a direct desire to enter into a distance sales contract, submitted using means of distance communication—specifying the product, service(s) for which the Customer is making an offer to enter into a sales contract, and the Customer’s information necessary for the potential conclusion and performance of the sales contract. An order for each product will be treated as an independent offer made to the Customer for the purpose of concluding a sales contract (a technical convenience). During the Promotional Campaign, the seller, within the functionality of the online store or sales platform, may, for objective reasons, make the conclusion of a single sales contract for several products within a Promotional Set conditional, due to the direct connection between the Products. The order may be assigned a single number, and all offers will be processed simultaneously. Acceptance of the order constitutes the conclusion of a sales contract.

An e-learning course is a form of distance or electronic learning— an educational process conducted via the Internet. Participants acquire knowledge or new skills without having to leave home, using a computer, tablet, or smartphone.

An e-learning course (scope) is a text description that outlines the key topics covered by the course(s). Main category (ONLINE course(s) in the field of aesthetic medicine).

The Course (subject of the order) consists of multimedia material(s) that are the subject of the sale and subsequent provision to the Buyer exclusively for viewing in MP4 format, ONLINE, on the website or sales platform operated by the seller, without the option to download the material(s) (Automatic License).

Online sharing is the process of digitally transmitting, publishing, or sharing data, content (e.g., files, documents, multimedia), or services via the Internet. This allows other users to access the materials remotely in real time. Depending on the context, this definition covers various areas.

§2 Types of Services.

Medyk Läkartjänster AB provides services, including, among other things, the sale of (e-learning courses made available to the customer ONLINE regarding aesthetic medicine procedures), within the European Union, the Swiss Confederation, the United Kingdom of Great Britain and Northern Ireland, and other countries (countries around the world). The specific scope of the service(s) is determined on a case-by-case basis in the offer presented to the Customer prior to the Customer making a direct purchase.

§3 Placing an Order.

To order the selected service(s) specified in §3, you must place an order (make a purchase or purchases) electronically via the website or sales platform. Orders can be placed 24 hours a day, 7 days a week, year-round via the sales platform’s website available at www.drschirmer.com. Medyk Läkartjänster AB reserves the right to implement technical downtime in the event that access to the services of third-party providers collaborating with Medyk Läkartjänster AB is restricted for reasons beyond the control of Medyk Läkartjänster AB. In such cases, the Customer will be notified by email. The Customer will also receive an electronic confirmation of each order placed. Medyk Läkartjänster AB is also not liable for delays or the inability to provide a service or services resulting from circumstances beyond our control, such as strikes, wars, natural disasters, or other events that could not reasonably have been foreseen.

The customer, as a new user of Medyk Läkartjänster AB’s sales platform, is required to provide complete and accurate information necessary for the proper performance of the services we provide.

If you do not receive a response or an email confirmation from Medyk Läkartjänster AB, it means that your order may not have been accepted. Medyk Läkartjänster AB reserves the right to verify the order and cancel it if there are reasonable doubts regarding the validity of the order.

The customer has the right to cancel an order as long as it has not yet been processed. Any changes regarding the decision to cancel an order can be communicated by contacting Medyk Läkartjänster AB directly, either by phone or by email.

§4 Acceptance and Fulfillment of the Order.

Placing an order shall be understood as confirmation of receipt and acceptance of an offer specifying the scope and cost of the service(s). Orders are confirmed automatically, either by email or by phone. Orders that cannot be confirmed will not be processed.

Medyk Läkartjänster AB, hereinafter referred to as the Seller, agrees to confirm the order to the Buyer electronically or by telephone within 24 hours of receiving the order. Any individual placing an order must be at least 18 years of age and have full legal capacity.

Orders are processed within a maximum of two (2) business days (excluding Saturdays). This timeframe may be extended if it falls on days considered non-working days (Sundays and holidays).

Delivery of the Subject Matter of the Contract (Delivery). Medyk Läkartjänster AB will provide (make available on its platform) the complete training material(s), i.e., the purchased ONLINE e-learning course(s) on aesthetic medicine procedures, in MP4 format or another format that allows the Customer to freely review the content of the course(s) purchased.

Delivery to TJ., (ONLINE ACCESS) will take place electronically directly from the Medyk Läkartjänster AB platform to the buyer (readable material), directly on the Medyk Läkartjänster AB platform. Each transaction will be confirmed by a sales document, an INVOICE. (sales document).

A customer may cancel a placed but unpaid order by contacting Medyk Läkartjänster AB directly. The customer may make changes to an unpaid order until the invoice is issued, provided that Medyk Läkartjänster AB has not previously provided the customer with an open file or files, or material or materials containing the complete course or courses for review. In this case, the right to withdraw from a distance contract does not apply. The customer may not cancel an order that has already been made available and for which the customer has direct access to an open file or files, or material or materials containing the complete course or courses. In this case, the right to withdraw from a distance contract does not apply.

§5 Sales Prices and Payment Methods.

The entity responsible for providing the payment services (payment services) used by Medyk Läkartjänster AB is [ENTITY NAME]. If you choose to pay by invoice, your social security number may also be stored by the payment provider. This information is stored to enable the completion of the purchase and to protect both parties from fraud.

Medyk Läkartjänster AB, as a seller of services, accounts for its sales and all tax obligations in Sweden in accordance with applicable tax laws. Please be advised that Medyk Läkartjänster AB uses the simplified OSS (One Stop Shop) VAT procedure for sales of goods and services to consumers (B2C) within the EU. This applies to distance sales of goods and services to consumers (individuals) from other EU countries. (Medyk Läkartjänster AB. VAT: SE559064823301).

The base prices listed on the sales platform www.drschirmer.com are in Swedish kronor (SEK) and include 25% VAT, unless otherwise noted. Medyk Läkartjänster AB also accepts payments in euros (EUR), the official currency of the European Union. When making a payment, you can choose from various payment options, including credit card or bank transfer. We reserve the right to change payment options and prices due to errors in the published price list and pricing errors resulting from incorrect information, and to adjust prices at any time. Should such a situation arise, the customer will be notified immediately. Information about Cookies. In accordance with the Electronic Information Act, visitors to the website and sales platform must be informed, for privacy reasons, about the use of cookies. The information contained in cookies may be used to track the user’s activity on the website or sales platform. For more information, please see our Privacy Policy and Cookie Policy, as well as the website of the Swedish Post and Telecom Authority (www.pts.se) (Post- och telestyrelsen (PTS)), directly on the agency’s website.

§6 Warranty and Complaints.

In the event of any complaints, please contact a representative of Medyk Läkartjänster AB via email or by phone. When filing a complaint, please provide the customer’s first and last name, the order number, the purchase receipt (invoice) number, and a description of the issue. Complaints must be filed immediately upon discovering any defect.

We reserve the right to refuse to process a complaint if it turns out that the product offered by Medyk Läkartjänster AB is not defective, in accordance with applicable consumer protection laws. Medyk Läkartjänster AB follows the guidelines of the Swedish Complaints Board, available at www.arn.se, in accordance with applicable consumer protection laws. If we are unable to remedy the defect or provide a similar product, we will refund you for the defective product and/or service(s) in accordance with applicable consumer protection laws.

§7 Right to Cancel the Contract.

When purchasing goods on a website or e-commerce platform, as a customer, you have the statutory right to cancel the contract within 14 days of receiving the ordered goods. If you exercise your right to cancel the contract, you are required to notify Medyk Läkartjänster AB of the cancellation. Since Medyk Läkartjänster AB does not physically sell goods but provides a service consisting of the sale of online courses, which are protected by copyright (1.), moral rights, as well as (2) economic rights, any matters regarding your potential withdrawal from the contract will be referred in each case to the law firm representing us for an opinion on the validity of the declaration of withdrawal. With regard to paragraph (§7 Right to Withdraw from the Contract), please note that by accepting the terms and provisions of these Terms and Conditions, you also accept the rights vested in Medyk Läkartjänster AB.

Medyk Läkartjänster AB, by selling and simultaneously making available to its customer(s) (reading material) on its sales platform www.drschirmer.com, i.e., (online e-learning courses on aesthetic medicine procedures), makes these materials available in accordance with Sweden’s civil law (continental law) system and in compliance with applicable EU regulations.

The customer does not have the right to cancel the contract in the following cases:

a) the customer’s violation of the security measures protecting the file(s) (e-learning course(s) on aesthetic medicine procedures) made available ONLINE after purchase for the purpose of trialing and/or copying.

b) the customer’s violation of the security measures protecting the file(s) (e-learning course(s) on aesthetic medicine procedures) made available ONLINE after purchase, for the purpose of manipulating and/or tampering with the protected content.

c) The use of illegal, pirated software downloaded directly from the Internet by the Customer for the purpose of accessing the digital content of the file(s) (e-learning course(s) on aesthetic medicine procedures), made available ONLINE after purchase, regarding (audio and video).

§8 Terms of Use for Consumers of the Medyk Läkartjänster AB Platform.

Medyk Läkartjänster AB, in addition to its comprehensive range of services, is above all a partner that connects and/or (MAY CONNECT) the services we offer with external companies and consumers to build trust and inspire collaboration. We are open to everyone and are committed to transparency.

When we refer to “our platform,” we mean our sales platform, any subdomain, subdirectory, or similar platform, website, or mobile app operated by us, owned by us, and made available to you, including any information, content/text, reviews, comments, audio, images, data, or other content contained on or directly related to the aforementioned sites.

Before using our sales platform, please review these Terms of Use (hereinafter referred to as the “Terms”) to understand what we expect from you, as well as what you can expect from us. These Terms of Use refer to the following rules, guidelines, and policies, which also apply to your use of our platform.

1. Our Privacy Policy, which explains what data we collect when you use our platform and how it is processed.

2. Our policies, terms and conditions, codes of conduct, and legal provisions published on our platform.

Access to and use of our sales platform are subject to your acceptance of these terms at all times. Therefore, if at any time you do not agree with these terms or are unable to comply with them, you may not use or access our sales platform. For clarity, your use of our sales platform in any manner will always be governed by these terms and conditions, as set forth in our terms of service. You agree to these terms and conditions by performing one or more of the following actions:

1. When browsing and searching for content, and accessing our products and services,

2. You register to make purchases, process payments for goods or our services, write a review, or otherwise use our sales platform.

3. By clicking a field or button, or by providing any other confirmation of your action, you agree to and accept these terms and conditions.

Please note that words or phrases enclosed in quotation marks always have the same meaning throughout this document. Accessing and using the website and sales platform of Medyk Läkartjänster AB is voluntary; in our communications directed specifically to you, we explain how to access and use our platform. You and Medyk Läkartjänster AB. When we say “you” or “your,” we mean the person or entity browsing, searching, using our offers and services, or otherwise using our website, sales platform, or accessing it, either directly or indirectly (including, for example, through automated technologies such as AI agents or screen scrapers). When we refer to Medyk Läkartjänster AB, “we,” “our,” or “us,” we mean Medyk Läkartjänster AB, the entity with which you are entering into a contract under these terms, regardless of where you access our website or sales platform. Please review the comprehensive information contained in our Privacy Policy for more details about Medyk Läkartjänster AB, with which you are entering into a contract.

Third-Party Products and Services. On our website, the sales platform, we may use, display, and/or “link” to third-party technologies, products, and/or services if Medyk Läkartjänster AB has entered into a direct or indirect partnership with such third parties. We do not endorse, make any warranties or promises regarding, or assume any liability for such third-party technologies, products, and/or services. Please note that we cannot guarantee that our platform will be compatible with your browser, network, or computer configuration.

User account. To make purchases, use certain services, or take other actions on our website or sales platform (other than browsing), you must first create a user account. You may create only one user account. Your user account is assigned to you and cannot be transferred to another person.

To create a user account, you must log in to our website, the sales platform, where your information will be verified. Sometimes your account will be automatically created and pre-filled with your first and last name. All personal information you provide must always be accurate, and your username must not contain, for example, anything harmful, hateful, discriminatory, defamatory, obscene, or illegal.

You are fully responsible for controlling who has access to and uses your user account. For example, do not allow others to access or use your user account, and do not share your login information—including your email address and other sensitive information—with anyone.

1. If you suspect that any of your user account login credentials have been stolen or misused, please notify us immediately. You agree to keep all information associated with your user account (including your email address) up to date. If you want to change your username, you can do so yourself by logging into your user account.

2. You are responsible for all activities related to your user account, including any changes you have made.

3. When you log in during subsequent visits to our website or sales platform, you can—and we encourage you to—verify your identity as well. Your main responsibilities.

When using our website and sales platform, you must comply with the following rules. You agree to use our website and sales platform solely in accordance with these terms and conditions, our policies—which also include our Privacy Policy—and other applicable rules, including, but not limited to, the following.

1. You must be at least 18 years old and of legal age.

2. You must not compromise the security or integrity of our platform.

3. You may not use our platform in any way that could limit its functionality or interfere with other people’s use of it.

4. You may not upload or transmit any content containing viruses or other malicious code to our platform.

5. You may not write, submit, or engage in the solicitation of fake reviews. By “fake reviews,” we mean reviews that do not reflect the actual service(s) and/or shopping experience of a given person and/or company, or reviews that were posted to manipulate consumer opinion or that are negatively biased toward a specific company, in this case Medyk Läkartjänster AB.

6. You must not take any action that could be misleading, offensive, violate any law or the rights of others, or be inconsistent with our terms and conditions, rules, and Privacy Policy.

7. You may not modify, copy, adapt, reproduce, disassemble, decompile, reverse engineer, or extract the source code of any part of our platform.

8. You must not behave in an offensive or disrespectful manner toward an employee, partner, customer, or other users of our platform. We will not tolerate any form of abuse or intimidation of Medyk Läkartjänster AB employees under any circumstances, including when interacting with our support teams.

9. You may not use our platform for marketing purposes, including in relation to yourself or any services, products, and/or companies.

10. You may not use our platform to develop or provide any services or features that compete with our website or sales platform.

11. You may not post a link to our website or sales platform in a way that suggests any form of cooperation, endorsement, or support on our part if none exists.

12. You may not license, sell, transfer, assign, distribute, host, or otherwise commercially exploit any part of our e-commerce platform website, provided that this restriction does not apply to user-generated content such as (reviews and comments).

13. You may not access, search, or collect content from our platform in any way (whether automated or otherwise), except as specified on our website, sales platform, or as expressly authorized by us.

14. You may not, in any way (including by facilitating, permitting, or authorizing), perform text mining, data mining, or web scraping on our website or sales platform for any purpose without our express consent. This also applies to the training and development of artificial intelligence systems or models.

Which is owned by Medyk Läkartjänster AB, except as provided elsewhere in these terms and conditions. All intellectual property rights made available on our platform belong to Medyk Läkartjänster AB or are licensed by us. (Creative Commons (abbreviated as CC) and/or the international copyright symbol (abbreviated as Copyright ©).

1. Copyrights (including those to our computer software), patents, trademarks, and industrial design rights.

2. Rights to databases, know-how, trade secrets, and compliance with Swedish law.

3. Privacy rights regarding our website and sales platform.

4. The design, compilation, and appearance of our website and sales platform (collectively referred to as “intellectual property rights”). You agree not to copy, distribute, modify, or otherwise use any part of our website, sales platform, or our intellectual property rights in any manner not expressly authorized by us. This means that you may not use our intellectual property rights or any other content contained on our website or sales platform unless we expressly state that you are authorized to do so.

What belongs to you. You are the owner of and are responsible for all content you generate and upload to our website and sales platform. You promise and represent that you have all necessary rights to create, use, and/or share such content. Please note that a violation of our terms and conditions, Privacy Policy, and other applicable rules may result in us deleting your user account due to a violation of our rules and rights.

Medyk Läkartjänster AB’s right to use the content you generate. By uploading, publishing, or displaying your content on our platform, you grant us a license to use, modify, copy, distribute, publish, display, and create derivative works based on such content anywhere in the world, in any manner, without any restrictions and without any compensation to you. You also agree that this license allows us to share your content, for example, with other companies or individuals. Medyk Läkartjänster AB reserves the right to bring a copyright infringement lawsuit against anyone who uses our content illegally and in violation of our terms and conditions.

Data on activity on the Medyk Läkartjänster AB platform. We may collect and generate data regarding the use of our website and sales platform, including, but not limited to, metrics and/or analytics. All rights, titles, and interests in data regarding activity on the website and sales platform, including any derivative works or analyses, shall belong exclusively to us. We may use data regarding activity on the website and sales platform for any lawful purpose, including, but not limited to, improving our services, developing new features, generating insights, and conducting analyses.

Feedback. We appreciate all opinions, ideas, and suggestions regarding our website and sales platform (“feedback”). This means that if you send us any written content and/or feedback, we may use, quote, and/or refer to it at our discretion.

Privacy and Data Use. The personal data we collect about you in connection with your use of our website and sales platform will be processed by us in accordance with our Privacy Policy. We protect your privacy and do not collect more information than is necessary to carry out the required activities. We never sell or disclose your personal data to third parties without a legal basis. Medyk Läkartjänster AB is the entity responsible for processing the personal data you have provided to us as a customer. We process your personal data, among other things, to fulfill your order and, if you have subscribed to a newsletter or promotional offers, to tailor our marketing activities to your individual needs.

§9 Legal Guidelines for the Medyk Läkartjänster AB Brand.

Our brand is one of our most important assets. We love it when individuals and companies use it appropriately to show the world that we truly care about our customers. Every time you display our brand, you agree to act in accordance with these Guidelines. What do we mean by “our brand”? Our name and logo. We strive to make our name and logo among the most recognizable and widely used elements of our brand in Europe and around the world. We and our customers around the world use them every day to build credibility and trust, and consumers rely on them to make better decisions. Our main logo is unique and personalized. It appears on all websites and on the sales platform of Medyk Läkartjänster AB. High-resolution marketing materials owned by Medyk Läkartjänster AB include official, ready-to-use graphics, logos, and templates. If we grant you permission, you may download and use our marketing materials to present information about our company across all communication and marketing channels, in both print and digital formats. It is very important to us that you do not misuse our Brand.

Our Brand Assets are the property of Medyk Läkartjänster AB and are protected under applicable copyright, trademark, and other laws. Nothing in these guidelines shall be construed as a transfer of ownership of the Brand Assets to you, and any value to the company arising from the use of the Brand Assets belongs to us. We grant you only a non-exclusive, temporary license to use the Brand Assets in accordance with the provisions of these guidelines and our Terms and Conditions.

Without our prior consent, you may not use or register, in whole or in part, any of our Brand assets, including our trademarks and graphic symbols owned by Medyk Läkartjänster AB, logos, or modifications thereof, as part of a company name, trade name, product name, or service name.

You may not use other versions of our Brand Assets for any purpose, nor may you use our Brand Assets or any other graphic symbol, logo, or icon owned by Medyk Läkartjänster AB in a disrespectful manner. You also agree not to use our brand assets, including trademarks, graphic symbols,logos, or icons owned by Medyk Läkartjänster AB, in a manner that would suggest that Medyk Läkartjänster AB endorses, is affiliated with, sponsors, or supports a third-party product or service. We may revoke permission to use our Brand assets at any time. We reserve the right to refuse approval of any content that we deem inconsistent with the Medyk Läkartjänster AB brand. Please note that we also reserve the right to take action in the event of unauthorized use of our Brand or the company’s assets, and to revoke any licenses granted under these guidelines or our terms and conditions as a result of a violation.

§10 Community Guidelines, Social Media (SOCIAL MEDIA).

At Medyk Läkartjänster AB, trust and transparency are the foundation of our business. We strive to ensure that these values are reflected in all our interactions, including on social media. To ensure cooperation and trust among everyone, we have established several social media guidelines. You can find them below.

Let’s be kind. We expect all interactions to be respectful. Harassment, hate speech, and offensive language have no place in our community. Let’s make sure everyone is kind and constructive.

Stay on topic. Make sure your comments are relevant to the post and add value to the discussion. We’re here to foster meaningful discussions, so stay on topic and post in a way that helps others.

Please limit yourself to one public comment thread. We want to help you as quickly as possible. To that end, please post all related questions about the same issue in a single comment thread under one post to avoid misunderstandings.

Avoid repetition. Just as with reviews, if you have some genuine experiences you’d like to share or need additional support, we’re here to help. However, repeating the same points in multiple posts can disrupt the flow of the discussion and make it harder for everyone to participate.

Response times. Our team is available Monday through Friday, and our goal is to provide a 24-hour SLA, excluding weekends. We strive to respond as quickly as possible during these hours to provide you with the support you need.

Constructive feedback. We encourage constructive feedback. Please share your thoughts or suggestions to help others improve their experience and foster positive, productive conversations.

Openness to a variety of opinions. We value a diversity of opinions and experiences. Let’s create a welcoming atmosphere where everyone feels heard and appreciated.

Reporting Inappropriate Content. If you notice anything inappropriate on our social media channels, please report it directly to us. If you notice anything on our website or sales platform that violates our guidelines, please contact us as well. Medyk Läkartjänster AB reserves the right to remove from the internet any posts that may compromise the integrity of our social media communities. We ask all users to comply with the terms of use of social media platforms and our community guidelines.

§11 Attribution of Authorship, Copyright Disputes. COPYRIGHT.

Medyk Läkartjänster AB adopts the following general policy regarding copyright infringements, in accordance with the treaty (the WIPO Treaty on Performances and Phonograms (WPPT)), which was drawn up in Geneva (Switzerland) on December 20, 1996. The World Intellectual Property Organization (WIPO) administers 26 international treaties that regulate the protection of intellectual property, including copyrights, patents, and trademarks. Among the most important are the 1996 treaties (the so-called “Internet treaties”) that protect creators in the digital environment, including the Copyright Treaty (WCT) and the Performances and Phonograms Treaty (WPPT). (www.wipo.int/portal/en/). Sweden has been a member of WIPO since (1970 SE) and is a signatory to more than 19 WIPO treaties. The national intellectual property office in Sweden is the Swedish Intellectual Property Office (PRV). It is headquartered in Stockholm.

When we say “Medyk Läkartjänster AB,” “we,” “our,” or “us,” we mean the company Medyk Läkartjänster AB, Bankgatan 15A, 223 52 Lund, Sweden. Company ID: (559064-8233), as well as our website, sales platform, any subdomain, subdirectory, similar platform, website, or mobile application operated by us and made available to you, including all information, text, reviews, comments, images, data, or other content contained in or related to the foregoing.

Our overriding principle, as set forth in these Terms of Service, will always be to block access to materials that we, in good faith, believe to be protected by copyright and that have been illegally copied and distributed by any of our advertisers, affiliates, content providers, members, or users, or removing such materials, as well as removing and terminating services to individuals who violate our general social rules, generally accepted norms, and all applicable legal regulations.

By exercising the License Rights (as defined below) under these terms and conditions, you accept and agree to be bound by the terms of this license granted to you on a temporary basis by Medyk Läkartjänster AB, and to acknowledge authorship. Noncommercial use, to the extent that this Public License may be construed as a contract. The License Rights are granted to you in exchange for your acceptance of these Terms and Conditions, and the Licensor, i.e., Medyk Läkartjänster AB, grants you these rights in exchange for the benefits the Licensor derives from making the Licensed Material available (purchase of an ONLINE course).

If your account has been closed due to a violation of our terms and conditions—specifically, repeated violations—and you believe the circumstances warrant its reinstatement, you may appeal this decision. To appeal the decision, follow the instructions in the email notifying you of the account closure, providing an explanation of why you believe your account was closed unfairly. We only reinstate accounts under justified circumstances, so please provide details and accurate information when submitting your appeal. We will review your appeal and take appropriate action.

You may send a notification and/or (counter-notification) directly to us at the email address provided and/or in another form, as specified by us according to our preferences.

§12 General Information. Disclaimer and Liability.

Organizational Information. Section §12 is very important to us because it contains essential information; therefore, we encourage you to read it carefully and in its entirety.

By placing an order, the Customer consents to the inclusion of their personal data in the database of Medyk Läkartjänster AB. The Customer’s provision of personal data and consent to its processing are necessary to complete the order process. The buyer has the right to access their data, correct it, and request that its use be discontinued.

All services offered through the website and shopping platform by Medyk Läkartjänster AB, i.e., (e-learning courses made available to the customer ONLINE regarding aesthetic medicine procedures), electronic publications, etc., are protected by copyright.

Security. All goods, product brands, and advertising and marketing materials from third parties presented on the website and the shopping platform at www.drschirmer.com —which we use to create e-learning courses made available to the customer ONLINE regarding aesthetic medicine procedures—are not owned by Medyk Läkartjänster AB. Medyk Läkartjänster AB may have and/or holds the appropriate agreements, licenses, and permits that enable and grant Medyk Läkartjänster AB the right to visually present and use the products of various third-party brands.

Medyk Läkartjänster AB shall under no circumstances be liable for materials that do not originate from or were not directly purchased from Medyk Läkartjänster AB through our website or sales platform. This applies to materials that show signs of manipulation (such as digital manipulation of images, audio, or video, including “deepfakes”) using artificial intelligence (AI) for this purpose. Digital manipulation techniques allow for placing another person’s face onto a recording, creating a digital doppelganger, or generating a fake voice recording so that it looks or sounds extremely realistic. Generating and superimposing images or audio. Artificial intelligence (AI) renders new content, e.g., by replacing the face of the instructor in online courses or cloning a voice to create doctored video or audio material. The materials sold and/or made available ONLINE by Medyk Läkartjänster AB, i.e., (e-learning course(s) on aesthetic medicine procedures), are the only legal and authorized materials owned by us, for which we hold exclusive copyright (©).

Changes to the General Terms and Conditions. We reserve the right to make changes to the Terms and Conditions at any time. Changes to the Terms and Conditions will be published online on the website and sales platform at www.drschirmer.com. The revised Terms and Conditions are deemed accepted at the time an order is placed or the website or sales platform is visited.

Medyk Läkartjänster AB, except as limited by law, shall in no event be liable to you for any indirect, consequential, retaliatory, incidental, or punitive damages, including loss of profits, even if Medyk Läkartjänster AB has been notified of the possibility of such damages.

To the extent that Medyk Läkartjänster AB fails to comply with the terms of these Terms and Conditions, it shall always be liable for foreseeable losses and damages. Medyk Läkartjänster AB cannot guarantee that our sales platform will be error-free or available at all times. Please review the additional terms and conditions below; we encourage you to read them carefully and in their entirety.

Changes to these terms and conditions. We may make changes to these terms at any time without notice. It is your responsibility to regularly review, read, understand, and accept the latest version of these terms and conditions, as any changes to these terms and conditions/terms and conditions will apply to you immediately, without requiring any further acceptance, confirmation, or action on your part.

Changes to our website and sales platform. We may update or modify all or part of our website or sales platform at any time and without notice. We may also suspend, discontinue, or restrict access to all or part of our website or sales platform for business or operational reasons.

Events beyond our control. We make every effort to control what is within our power. We shall not be liable to you for any failure or delay in the performance of any of our obligations under these terms and conditions resulting from any event or circumstance beyond our reasonable control.

Language and Communication. We may provide you with certain materials in another language, but all other communications and notices provided under these terms and conditions must be in English. If we provide a translation of these terms, it is for your convenience only; however, the English version takes precedence. We assume no responsibility for the content or accuracy of any translations of these terms generated by artificial intelligence (AI).

Enforcement of the provisions. If any part of these provisions is unenforceable by you or by us for legal reasons, that part will be disregarded to the extent that it is unenforceable, while all other provisions will remain enforceable.

The interpretation of words such as “include,” “like,” and “for example” is not restrictive, and where something is at our discretion, we mean that it is entirely up to us.

The parties with whom we enter into a contract, and the applicable law. These terms and conditions, as well as any disputes or claims arising out of or in connection with them, their subject matter, or their conclusion (including non-contractual disputes or claims) shall be governed by and interpreted in accordance with the laws of Medyk Läkartjänster AB, with which you are entering into a contract; this applies in particular to consumer laws and regulations.

§13 Resolution of Any Disputes and Choice of Governing Law.

The vast majority of disputes can be resolved quickly and satisfactorily by contacting us using the contact information available in the “Contact” tab. If we are unable to resolve the issue to the satisfaction of both you and us, we agree that any dispute will be settled by the appropriate authority. If the dispute cannot be resolved by mutual agreement, as a customer, you may contact the Swedish Complaints Board (www.arn.se). Residents of EU countries other than Sweden may file a complaint online through the European Commission’s online dispute resolution platform at http://ec.europa.eu/consumers/odr.

In the event of a dispute, we will abide by the decision of the Swedish Complaints Board (www.arn.se) or the relevant dispute resolution body. Any disputes regarding the interpretation or application of these general terms and conditions shall be resolved in accordance with the laws of Sweden.

Medyk Läkartjänster AB. All rights reserved. (§)